可引用的發言段落Citable transcript turn
#448212
講者：Speaker:
When that happens, this is the best time to take all the sides and listen to other people’s stories. If people make complaints, for example, and you feel their pain, then you can practice empathy, and before long, your empathy will lead you to create something to make the situation better. It’s pessimism through empathy into the joy of co-creation, and this is how this pendulum swings.