Many voices online mention that traditional taxi drivers are oppressed by the fleet's special licensing management system. The MOTC report just now also mentioned that taxi drivers' current income in Taiwan is considered low. Looking at the news from 3 years ago, it wrote that taxi drivers earn NT$90,000 a month, but after layer-upon-layer exploitation by fleets, they only make NT$30,000. I would like to ask: because Uber's emergence seems to allow many drivers to obtain better rights, how do Taiwan Mobile or taxi unions view this problem? Do the MOTC, Ministry of Labor, or even fleets have plans to respond to this exploitation in the future? Do taxi unions play a role in speaking up for drivers? The emergence of Uber actually points out many functions that the taxi industry currently cannot achieve. For example, for passengers, there are also many issues—how do passengers rate drivers after taking a ride? How can they avoid drivers taking detours, or being stuck in traffic? And if a driver detours, is there a more convenient way to request a refund? When calling a car, can they choose vehicle quality and service tier? Is there coaching for drivers with poor service? Is there a way to print an invoice right after the ride? I hope that besides examining Uber's functions, everyone will also scrutinize the existing taxi industry, to improve drivers' working conditions and also improve the passenger experience.
