Jimmy Wales

I think what shouldn’t change — well, it shouldn’t change in the sense of we shouldn’t give up on it; we should double down on it. If we’re having fewer people seeing Wikipedia in the first place, fewer people starting their journey as an editor, we have to really, really, really take to heart being nice to newbies, welcoming people into the movement. We’ve always said this, right? But we also had the luxury of being the fifth most popular website on the internet. And actually we had plenty of people who came to us all the time, many of them not actually here to write an encyclopedia. They were a pain in the neck — and obviously you can accidentally get into an attitude that outsiders aren’t good. So we have to really welcome people and begin to explain to them about our values and what we’re here for and all of that.

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