
Six years and one transition of power later, at the beginning of COVID-19, the government’s approval rating was more than 70 percent. Civic tech was part of the story. We crowdsourced mask-availability maps that everyone could contribute to. We built contact-tracing systems without sacrificing privacy. We made sure there was a scoreboard for vaccine choices, so what could have been a negative-sum fight became a positive-sum game of “my sports team.”