
AI’s ability to “understand” human speech indeed compensates for humans’ innate limitations. When one person tries to listen to another, there are many variables—such as the listener’s personality, character, rational and emotional tendencies, cognitive abilities, and so on. Even with professional training, it’s challenging to maintain a constant state of active listening. In contrast, AI lacks these interferences; devoid of an ego, it can serve the role of a tireless listener.